Terms of service

These Terms of Service apply to your use of shopcavendish.com and to purchases made from Cavendish.

By using our website or placing an order, you agree to these Terms.

About us

Cavendish is the trading name of [LEGAL BUSINESS NAME].

Website: shopcavendish.com
Email: contact@shopcavendish.com
Registered address: [REGISTERED BUSINESS ADDRESS]
Company number: [COMPANY NUMBER, IF APPLICABLE]
VAT number: [VAT NUMBER, IF APPLICABLE]

Products and availability

We aim to display product descriptions, images, prices and availability accurately. However, colours and details may vary slightly depending on your device or screen settings.

All products are subject to availability. We may cancel or refuse an order if a product is unavailable, incorrectly priced, affected by a technical error or suspected to be connected with fraud or misuse.

Prices and payment

Prices are shown in GBP unless stated otherwise. Delivery costs, if any, will be shown at checkout before you place your order.

Payment must be completed at checkout using one of the payment methods available on our website.

Orders

After placing an order, you will receive an order confirmation by email. This does not mean your order has been accepted. Acceptance takes place when we dispatch your order.

If we cannot accept your order, we will contact you and refund any payment already taken.

Delivery

Delivery terms are set out in our Shipping Policy. We aim to deliver orders within the estimated timeframe shown at checkout or in our Shipping Policy.

Returns and cancellations

Returns, cancellations and refunds are handled in line with our Return and Refund Policy. Your statutory rights are not affected.

Discount codes and promotions

Discount codes and promotions may be subject to separate terms, expiry dates, product exclusions or minimum order values. We reserve the right to amend or withdraw promotions at any time where necessary.

Use of our website

You must not misuse our website, attempt to interfere with its operation, introduce malicious software, scrape content without permission, or use the website for unlawful purposes.

Intellectual property

All content on shopcavendish.com, including text, images, branding, graphics, layout and design, belongs to Cavendish or its licensors. You may not copy, reproduce or use our content without permission.

Liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

We are not responsible for losses that were not foreseeable, business losses, or losses caused by events outside our reasonable control.

Governing law

These Terms are governed by the laws of England and Wales, unless mandatory consumer law in another part of the United Kingdom gives you additional rights.